Introduction: In today's fast-paced world, effective communication with utility providers is essential. If you're looking to connect with Iberdrola, a leading electricity company founded over 25 years ago in Spain, this guide will provide you with a detailed overview of various contact options, ensuring you get the information you need promptly.
Contacting Iberdrola: A Quick Overview Iberdrola offers multiple avenues for communication, ensuring accessibility for a diverse audience. From toll-free numbers to online platforms, here's a breakdown of the key contact channels:
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Free Phone Numbers for Different Needs:
- Debt-related Inquiries: 902 012 134 / 917 880 312
- Social Bonus Inquiries: 900 246 351
- Customer Service - Distribution and Faults: 901 102 210 / 915 679 809 / 915 661 959
- General Customer Service: 900 225 235
- Suggestions: 900 666 500
- Technical Assistance: 900 22 45 22
- Supplier-related Inquiries: 917 842 915
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Other Contact Options:
- Shareholder Services: 900 100 019
- Multilingual Numbers from Spain: 900 322 033 (French) / 900 322 044 (English) / 900 322 049 (German) / 900 225 235 (Spanish, Catalan, Basque, Valencian)
- Multilingual Numbers from Abroad: 96 232 80 22 (French) / 91 649 63 30 (English) / 96 232 80 21 (German) / 91 649 63 28 (Spanish, Catalan, Basque, Valencian)
When to Contact Iberdrola: Services and Assistance Whether you're a potential customer, an existing one, or facing technical issues, Iberdrola's customer support is available 24/7. Here's when and why you might want to reach out:
- General Inquiries: Unsure if Iberdrola services reach your area? Call to clarify and explore available plans.
- Technical Assistance: For electricity or gas-related issues, trained operators are ready to assist.
- Tariff and Pricing Information: Stay informed about monthly fees and learn how to manage your energy costs effectively.
- Electric Vehicle Charging: Get details on home and on-the-go electric vehicle charging options.
- Solar Services: Explore Iberdrola's solar services by contacting their dedicated phone lines.
Utilizing Iberdrola's Online Platforms: For inquiries, suggestions, or complaints, head to Iberdrola's website. Navigate to the user area to manage your account, access information about electricity, gas, and electric vehicle charging services. The website also features a consultation form under the contact section.
Additionally, Iberdrola offers a video interpretation service called ComunicA, aiding those with hearing impairments. Accessible on weekdays from 08:00 to 20:00 and weekends from 11:00 to 19:00, this service provides advice and assistance.
Connect Through Social Media and Email: Stay updated by following Iberdrola on Facebook and Twitter. For email communication, use clientes@iberdrola.es.
Alternative Contact Information: If you prefer direct communication, reach out to specific individuals at Iberdrola through their provided email addresses. These contacts can assist with various inquiries, ensuring personalized assistance.
- Arrate Ruiz: arrate.r@iberdrola.es
- Carlos Gavilan: cgavilan@iberdrola.es
- Carlos Vila: cvila@iberdrola.es
- ... (List continues)
Visiting Iberdrola: For in-person visits, Iberdrola's headquarters are located at Plaza Euskadi, 5 - Torre Iberdrola, 48009 Bilbao (Bizkaia). Check their official website for specific hours of operation.
Conclusion: Effectively communicating with Iberdrola is crucial for a seamless experience with their services. Whether through toll-free numbers, online platforms, or in-person visits, this comprehensive guide ensures you have all the information needed to connect with Iberdrola promptly and efficiently. Explore the diverse contact options and make the most out of your interaction with one of Spain's leading electricity providers.
